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First, Break All the Rules: What the World's Greatest Managers Do Differently
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More Than a Pink Cadillac: Mary Kay, Inc.'s Nine Leadership Keys to Success
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Leadership
by: Rudolph W. Giuliani, Ken Kurson
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The Elements of Style, Fourth Edition
by: William Strunk Jr., E.B. White, Roger Angell
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Raving Fans: A Revolutionary Approach to Customer Service
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The Goal: A Process of Ongoing Improvement
by: Eliyahu M. Goldratt, Jeff Cox
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How to Win Friends and Influence People
by: Dale Carnegie, Dorothy Carnegie, Arthur R. Pell
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The Five Dysfunctions of a Team: A Leadership Fable
by: Patrick Lencioni
19 March, 2002

On Top of the World: Cantor Fitzgerald, Howard Lutnick, & 9/11: A Story of Loss & Renewal
by: Tom Barbash
21 January, 2003

Fast Food Nation: The Dark Side of the All-American Meal
by: Eric Schlosser
08 January, 2002

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