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by: Stephen C. Lundin, Harry Paul, John Christensen

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Customer Reviews
Average Rating: Rating: - More than one way to make work fun and rewarding FISH is truly a fun book -- fun to read, fun to think about, and fun to use. I notice that I'm not the only FISH reader who also bought WINNING WAYS: FOUR SECRETS FOR GETTING GREAT RESULTS BY WORKING WELL WITH PEOPLE, by Dick Lyles. I highly recommend reading both books together. FISH shows how to find enjoyment and happiness in your job, and WINNING WAYS shows how to find fulfillment in relatinships with others. It vivdly illustrates how to increase your effectiveness and enhance your personal power with everyone around you. Both books are written like short novels, so the characters are easy to identify with. The fictional format made it super easy for me to relate to the ideas and figure out ways to make my work more fun and my relationships more satisfying. I don't know what the authors' secrets are for finding such clever ways to get these lessons across, but both books contain lessons every one of us can use to achieve greater happiness and success in our careers. Although I read both books a couple of months ago, I got a promotion just last week because I've been using the ideas at work. Everyone who wants a more positive outlook about their work should read FISH, and everyone who wants to be more influential and have truly positive relationships with co-workers, friends, and family should read WINNING WAYS. Rating: - Pointing The Way To Happier Staff And Happier Clients !! The title sounds "FISHY" but the contents do deliver concrete information on making everyone's work day more pleasant, while gaining happier customers. There are only 112 fast-reading pages in this new book, but they provide a wealth of knowledge and things to think about. Seattle's Pike Place Fish Market provided the fundamentals for this book which can be used in any work environment and situation- office work as well as front-line work. You'll learn eye-opening fundamentals and common sense approaches to dealing with customers and staff actions and accountability, that produce not only happier customers, but happier staff members as well. Did I find any magic formula in this book to accomplish all of this? Not really. But there's a wealth of stuff to think about. The fundamentals presented are: Choose Your Attitude, Make Their Day, and Be There. The principles taught by this book are currently being used by organizations all over the world with great success being reported. The FISH pilosophy is relevant to nearly every issue facing business today: productivity, teamwork, quality improvement, customer service, creativity and innovation, employee turnover and job satisfaction. What else is there ? Simple lessons are presented, teaching managers how to energize staff and how to result in a completely improved workplace. The information is easy to learn and apply. The principles presented are a win-win for everyone from management, to staff, to customers. Well worth reading !! Rating: - In the Form of "THE GOAL" I like this book. It is a quick read. Finished it and QBQ on one flight with a meal. If you read "THE GOAL", the format of this book will be similar. The author presents the material in the form of a novel. I suspect timelines and other issues are accelerated in the story line, poetic license, btu the illustration of the key points are good. If you are looking to put fun into your work, and create a high energy, lively, customer focused work environment, this is a good book to remind you of the basics.

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